NICE WORK Terms & Conditions
At Nice Work, we know that terms and conditions in the traditional sense can put a shiver of dread down your spine and have you weeping into an industrial sized tub of ice cream. This isn’t meant to be one of those scary T&C’s. It’s probably a bit boring but it’s all good stuff that’s worth knowing.
We just want to make sure that you know what you can expect when you buy a race entry through us. And, should you ever have any questions, worries or simply what to have a chat about your race entry then please don’t hesitate to get in touch via email at info@nice-work.org.uk. We love happy runners!
For your information… Nice Work vs Partner Races
A Nice Work race is an original Nice Work event, fully hosted and organised by us.
A Partner race is an event where we are working with a host Partner Organisation, providing timing and/or race management services for their event.
We understand that your circumstances can and do change after you have entered a race. Nice Work has a proud reputation for being flexible when receiving requests to withdraw from a race, but for clarity, we have outlined our policy and the options available to you below…
1.0 Deferrals
1.1 You may defer your entry up to 10:00, 48 hours before the race.
1.2 You are no longer limited to the number of deferrals you can make.
1.3 Each deferral will incur a £5 charge.
1.4 You can defer your entry to the following year’s race or…
1.5 You can defer your entry to another race.
Please note , you can only defer your race to another event hosted by the same partner organisation as your original race.
For example, if you had an entry to the Cannock Chase 10 & 5 mile (a Nice Work event) then you would be able to defer to any race organised by Nice Work.
However, if you had an entry to the Deal Half Marathon (hosted by Deal Tri) then you would only be able to defer to a race hosted by Deal Tri.
1.6 If you have booked directly through our website rather than a third party booking portal, then you can manage your own deferral online. All you need is your original booking confirmation.
1.7 If you have booked via a third party booking portal then please don’t hesitate to get in touch via email ( info@nice-work.org.uk) and one of our friendly team will be able to assist you.
1.8 Please note, for some events that Nice Work organise in conjuction with third parties or events in which Nice Work are providing a Timing or Entry Management Service an alternative deferral policy may be in force.
2.0 Transfers
2.1 You may transfer your entry to a friend or colleague.
2.2 Transfers can be made free of charge. See 2.3 for exceptions.
2.3 Your transfer must be completed three weeks and one day prior to the race at 23:59. This is so that we have time to send out the bib number in time for race day. After this time, you must email info@nice-work.org.uk to arrange your transfer and it will incur a £5 charge.
2.4 We will need the following information for your alternate:
Your full name
Name of new runner
Age
Date of birth
Address
Email
Contact Number
Running club (if applicable)
Emergency contact (name)
Emergency contact (number)
2.5 Your alternate must not run without having supplied us with the above personal details or wearing an official race number.
2.6 Please note that transferring your entry to somebody else without notifying us is irresponsible and dangerous, particularly in a medical emergency. Doing so can also lead to disqualification from future races.
2.7 If you have booked directly through our website rather than a third party booking portal, then you can manage your transfer online. All you need is your original booking confirmation.
2.8 If you have booked via a third party booking portal then please don’t hesitate to get in touch via email ( info@nice-work.org.uk) and one of our friendly team will be able to assist you.
3.0 Refunds
3.1 We believe that our policies for deferrals and transfers is one of the most flexible and generous amongst race organisers and, for that reason, we do not offer refunds of race entry fees for illness, injury, or any other reason. In much the same way as you would not expect a refund for a theatre ticket if you were unable to attend, we are unable to offer refunds for race entries sold.
4.0 Changing your race distance within an event.
4.1 We know that circumstances change and would like you to be able to upgrade or downgrade your race distance within an event, free of charge.
4.2 If you are upgrading your race distance (from a 5k to a 10k), then there will be a difference to pay between the cost of your original entry and the new distance entry.
4.3 If you are downgrading your race distance (from a 10k to a 5k) then we will be unable to refund you the difference.
4.4 It is possible to make these changes online but the system will charge you £5.00 to do this. However, if you email us on info@nice-work.org.uk we would be happy to process your request free of charge, not including any difference to pay in the entry fee.
5.0 Age Guidelines for Races…
UKA age guidelines for races are, as follows…
Under 3k… Any age
3k… 9 years and over
5k… 11 years and over
5 Mile and 10k… 15 years and over
Half Marathon… 17 years and over
20 Mile and Marathon… 18 years and over
Ultra Marathon… 20 years and over
6.0 Race Cancellations…
6.1 If the race is cancelled due to circumstances beyond our control, we will do our utmost to be reasonable. Last minute postponements, for instance, due to weather, are beyond our control.
6.2 On race day, if the weather is severe or forecast to become severe during the duration of the event, the race start time may change, the race may be postponed or the event may be cancelled.
6.3 If an event is cancelled due to circumstances beyond our control, we will do our utmost to be reasonable. However, refunds cannot be offered. We will look to rearrange the event. If you are unable to attend the rearranged date, we will offer a deferral or transfer to a new runner or if possible, a transfer to another Nice Work managed event. In all instances we will try to be as fair as possible.
6.4 Please note, for some events that Nice Work organise in conjunction with third parties or events in which Nice Work are providing a Timing or Entry Management Service an alternative deferral policy may be in force.
7.0 Gender inclusivity…
7.1 Everyone receives a warm welcome at our Nice Work races. We would like to encourage everyone to the start line and ensure that the buzz of a super race-day is available to all. We know that many of our runners have an experience of gender that is not simply male or female and we would like to recognise that. Whilst there are many different representations of gender identity, we have included a non-binary registration category to help welcome every single Nice Work runner to the start line.
7.2 However, unfortunately as we are regulated by UK Athletics, who are in turn governed by the World Athletics Organisation, we are restricted on how we are allowed to report your results.
7.3 These organisations currently only recognise a male or female racing category and so industry software is only capable of reporting your time under either a male/female category on the live results.
7.4 Until RunBritain and the Powerof10 (both of which are associated with our governing body) have uploaded the full results from our website, we must continue to list your time under a male or female category. If we were to alter the results listings to include your non-binary category, the software utilised by UKA to import race times, would reject the entire entry list and fail to import any results. Once the results have been captured, we are free to reload the results with the correct registration category of non-binary.
7.5 Unfortunately, we are also restricted on how we are able to award prizes. As these organisations only recognise a male or female racing category, sadly, we are unable to award prizes to anyone racing under a non-binary registration.
7.6 We understand if you would like your name removed from the results entirely or check that your name will appear under the correct category once results have been officially imported, then please do email us at info@nice-work.org.uk or speak the timer on race-day.
7.7 We are very much looking forward to a review of the industry position and hope that a fair and fully representational reporting model can be implemented soon.
8.0 At the race…
8.1 Please treat our staff considerately. We will not tolerate abusive behaviour towards our race-day team, other runners or spectators. Any such behaviour will result in being banned from future events.
8.2 Do listen and obey marshal instructions and signage; they are there to help guide you and keep you safe.
8.3 You are responsible for your own health & wellbeing; please do not run unless you are fit enough to do so as this can have serious consequences. First Aid will be in attendance at all our races so please do use them, if needed.
8.4 There will be some races for which headphones are banned; please refer to the race-day information sent out a few days prior to the race which will outline the individual policy for each race.
8.5 If you drop out of the race… please let either our timer, race director or a race official know. For health & safety reasons, we must know who is still out on the course and we would like to ensure that you have been given the proper care.
8.6 Please do not drop litter anywhere or at any point! Bin points will be provided.
8.7 Please do not urinate of defecate anywhere other than the toilets provided on race-day; if you are caught doing so then you will be banned from future events.
8.8 We love encouraging our next generation of runners and cheering them across the finish line. If you have entered your child into a race then you are fully responsible for their wellbeing, for taking them to the start line and collecting them at the finish. We will cheer them uproariously!
For further guidelines, please visit our FAQ’s or send us an email to info@nice-work.org.uk